OUR STORE

VISIT OUR STORE
IN NORTH SAND DIEGO COUNTY

339 W. Mission Ave.

Escondido, CA 92025

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Your Queries Answered

FREQUENTLY ASKED QUESTIONS

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How can I place a Biltong order?

You can place an order directly through our website by navigating to the "Shop" section. Simply select your desired products, add them to your cart, and proceed to checkout.

What payment methods do you accept?

We accept a variety of payment methods, including Visa, Mastercard, AmericanExpress, Maestro, UnionPay, JCB, Diners, Discover, Google Pay, Apple Pay & PayPal. All transactions are secure and encrypted for your safety.

How long does delivery take?

Delivery times vary depending on your location. Typically, orders within the lower 48 States are delivered within 3-5 business days. Alaska & Hawaii orders may take 7 business days. We ship with USPS & UPS.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our courier's website.

How can I contact customer support?

You can reach our customer support team by sending us a message by filling in the message portal on this page. Our team is available Monday to Friday, 11 AM to 5 PM PT.

Need any additional information?

CONTACT US FOR ANY QUESTIONS

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